Returns and Exchanges
30 Day Returns
We're pleased to offer 30 Days Returns from date of purchase. We’re still obsessed with finding the perfect fit for you and your lifestyle. We are here to help, please email info@activeover50.com.au if you have any questions.
Return for Refunds
Return for Refunds are free of charge for Australian orders.
It is only available for items purchased at Full Price. Refunds are not available on items purchased during a storewide sale, in discount promotions (where a discount code is used), unless faulty.
Refunds are provided in the same form as your original payment.
Return for Exchange
Return for a an exchange for another size or item are free of charge for Australian orders.
Returning your product
Items must be unworn (tried on is okay, of course!) and in the same condition that you received them. (Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.)
Any items showing signs of wear this includes: strong perfume, cigarette smells, body odour, rips, tears, stains or pet hair will be void, and the item will be returned to the sender.
If you’re in Australia we will provide a pre-paid shipping label to return your item/s. No printer? No problem! Just download the label to your phone and show at the counter of any Australia Post outlet.
Making changes to your order
Issues with your order or product